Business Improvement

At this stage, the business analyst is likely to be working as an internal consultant in the organisation, assisting senior managers to improve business effectiveness by implementing a range of organisational changes. The professional skills required include a good grasp of project and programme management, the ability to draft and review proposals and contracts and the management of projects to maximise business benefits.

Stakeholder relationship management is a key personal skill at this level, as are well-developed negotiating skills and the ability to lead and motivate a team. Business analysts at this level should also be able to mentor both business managers and less experienced business analysts.

Business analysts working in this stage require a broad understanding of business and how businesses work. Critically, though, they must also have a detailed understanding of the business domain within which their organisation operates.