Course details Duration: 3 days Exam Included Next available course 18th June 2024 Virtual Classroom £1,250 +VAT Add to basket 3rd September 2024 Virtual Classroom £1,250 +VAT Add to basket 29th October 2024 Virtual Classroom £1,250 +VAT Add to basket View all dates Close all dates 10th December 2024 Virtual Classroom £1,250 +VAT Add to basket Course details Subscription options: Course details Duration: 3 days Next available course Who is this course for? This course is for UX designers, service designers, customer journey managers, customer journey analysts, project managers, business analysts, software developers, product managers and anyone working to improve business services who requires an understanding of the processes and procedures for delivering a great user experience. About the course The Usability and UX Foundation course covers best practice from user research through to solution design and evaluation with plenty of opportunities to apply practical UX skills. Is there an exam? Yes. The course prepares delegates for the Usability and UX Foundation certification (CPUX-F). This exam consists of 40 multiple-choice questions with a pass mark of 28/40 and is taken online on the third day of the training course. Full course outline Usability & UX - Foundation Certification (a three-day course)Course ContentThe first two days of training cover the fundamentals of usability and user experience including:Application of user-centred design principles and guidelines from the earliest stages of user needs research through to final evaluationDefining the context of use: procedures for analytical user observation, interviews, developing personas, scenarios, customer journey maps and identifying user groupsGathering and specifying user requirements including designing for accessibilityUnderstanding information architecture techniques for effective navigation designProducing design solutions: interface guidelines, creating prototypes, dialogue principles and best practice in error messagingEvaluating usability testing and other methods. A step-by-step approach to preparing and running usability tests, applying heuristic evaluation and designing insightful surveysIntegrating UX with agile development and Lean UX techniquesOn day three, there is a revision session to help delegates prepare for the exam. The focus is on the most important topics, discussing key questions and conducting a mock exam. The CPUX-F examination is then taken.